Pushing and Pulling: Winning the Learning Game of Tug-of-war

Conference Archive

Performance Support Symposium 2014 - September 8, 2014

Malcolm Poulin

Senior Director, Strategy and Market Relations

In order to work together so everyone in a business community is highly skilled in the their roles, proficient in their business processes, and well informed with current updates, we need to be able to push information to employees, enable them to pull it on-demand, and validate that it all worked! Social networking typically involves sharing vital information and hoping our colleagues pull. Traditional training methods typically throw information with the hope students catch.

Wouldn’t it be great if we could push and also validate that the pull occurred and was effective? Let’s talk about how to play this game of informational tug-of-war and ensure everyone’s a winner.


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