Enterprise On-demand Performance Support

Conference Archive

mLearnCon 2014 - June 25, 2014

Greg Moore

Principal Learning Experience Developer

To enable a more “on-demand” (or “just-in-time”) approach to performance improvement, organizations are moving away from relying completely on formal learning models to an informal approach, where people can quickly access information when, where, and how they need it. Learning strategies are evolving, with a focus on opportunities to move away from traditional LMS-centric, push, methodologies toward smaller learning modules and flexible pull approaches.

In this session participants will examine a case study with one of the leading pharmaceutical companies experiencing a critical issue with training employees globally on many disparate systems. You will explore an innovative solution designed to improve the performance of the individuals with on-demand learning. You will learn about the various components of this performance support project, including how mobile technologies were used to implement it.

In this session, you will learn:

  • How to integrate technology into a greater enterprise learning solution
  • How to demonstrate the effectiveness of on-demand learning to achieve business objectives
  • How to utilize multiple learning methodologies within a learning solution program
  • Effective strategies to deploy on-demand training throughout an enterprise

Novice and intermediate designers, project managers, and managers.

Technology discussed in this session:
Sharepoint, Android, iOS, and Surface Pro.


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