The social-service workforce in Scotland is around 192,000 employees. Most of the workers are community based and have a broad range of educational backgrounds. Its learning and development group faces logistical and financial challenges due to the economic climate and the bugetary impact when employees are brought to central locations for learning. Retention from these face-to-face learning events is marginal at best.

In this case-study session you will learn about the Scottish Social Services Council’s mobile-learning strategy. You will explore how they have maximized the benefits of situated learning in a dispersed workforce. You will discover how they have increased retention rates from 20 to 90 percent. You will learn of the design considerations used for materials for smartphones and tablet devices and the “best-use” solutions, using examples from field-tested projects. You will also explore the various issues that must be worked out when deploying mobile devices for learning in a corporate environment.

In this session, you will learn:

  • How to maximize learning transfer by delivering learning in the context in which it will be applied
  • How to create augmented-reality learning, cheaply and effectively
  • How to design for success when creating mobile learning
  • How to integrate various technologies to create immersive, effective learning
  • The challenges and benefits of deploying mobile learning in a corporate environment

Intermediate designers, developers, project managers, managers, and directors.

Technology discussed in this session:
Smartphones, tablet devices, and hand-held gaming devices.