Using Technology to Observe, Track, and Manage Worker Skills and Competencies

Conference Archive

Ecosystem 2014 - March 21, 2014

Nancy Fuenffinger

Talent Management Systems Consultant
River Island Consulting Group Inc.

Julibeth Lauren

Director of Practice, Education, and Research
Regions Hospital

In healthcare today, evidence-based practice and performance are key to supporting best outcomes for patients. Documentation of education has been mostly paper-based, with the effort to maintain it being viewed as burdensome by both staff and leadership. This results in inconsistent record-keeping and an inability to quickly respond to regulatory auditors.

Through this case-study you will learn how the practice, education, and research team at Regions Hospital developed a three-year plan to transition the majority of these processes from paper-based systems to an electronic learning and performance management system. You will learn how this was implemented with limited project resources, how it was received by the staff members and leaders, and what choices would be made if they could do it all over again.


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