With the rapid rate of change among software applications, eLearning development groups often find themselves at the mercy of the release schedules defined by their technology partners or even a release or two behind in upgrades. Embracing the new features and technical tools as they roll out requires careful planning and testing. Participants in this session will gain insight into release-management tools and strategies for effective release management.

In this case study session, you’ll learn details of the American Bankers Association’s approach to release management in a way that provides for stability and confidence as releases approach and go live. You’ll discover how they approached user-change management and rapid function implementation to ensure maximum seamless functionality to 4000+ site administrators and 170,000+ users. You will hear about best practices for release management, which you can apply to any software as a service (SaaS) solution that a training business is using to run their show. From release notes to the release review, you’ll cover all aspects of the release and release management in this session.

In this session, you will learn:

  • How to effectively approach software release regression testing
  • How to manage the roll-out of new functionality in releases
  • Effective change management strategies that help to generate buy-in for stakeholders to adopt new functionality
  • Strategies to ensure smooth roll-out of SaaS software

Intermediate and advanced. This session would be the most beneficial to individuals adopting or thinking of adopting rapid-change software, like a SaaS model application. They should have in-depth knowledge of their own training business model, users, and workflows. 

Technology discussed in this session:
Microsoft SharePoint, Cornerstone OnDemand. 

Student technology needs: