e-MDs, a leading electronic medical records software producer, had a challenge: It wanted to improve performance and get users up to speed quickly. Companies typically do this with a training system, but training every user in every feature didn’t make sense. The answer was a competency model. The key was to use the competency model for something … typically development, assessment, sourcing of candidates, or selection.

Participants in this case-study session will learn how to link the competency model to learning content and create a powerful system of learning that improves performance on the job. You’ll see the design of total learning solutions incorporating a data first, then act, paradigm. You will examine the system using data analysis, competency development, job role assessment, personal learning-path generation, and continuous data collection to map to assessment. You’ll learn the key research and successes.

In this session, you will learn:
  • The value of thinking at a systems level for training
  • How to leverage a competency model
  • How to use assessment to create a personal learning path
  • How to leverage a technology platform to deliver quality training
Intermediate professionals. You will want to attend this if you must measure the impact of your training or show a level of mastery of knowledge and skill for your learners.