People often make requests for training in a manner similar to placing an order at a fast-food drive-through. As a result, there is far too much training that should have never been created in the first place! You can prevent unnecessary training by conducting a proper training needs analysis (TNA). A TNA is the critical first step of any training project – whether it’s eLearning or instructor-led training – but it’s often one of the most misunderstood aspects of the training function. Many people believe they are conducting a needs analysis when they are really doing a wants analysis.
Participants in this session will learn to dispel the myth that training needs analysis and training wants analysis are one and the same. You will learn how to apply a highly effective procedure for determining whether training is the solution to a job performance problem.
In this session, you will learn:
- Common TNA mistakes to avoid
- The benefits of conducting a proper TNA
- A simple four-step TNA process
- How to reduce unnecessary training in your organization
- How to identify if training is the answer to a performance problem
- What solutions to offer when training is not needed
Audience: Novice-to-advanced designers, developers, project managers, and training managers.
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