Performance support (PS) solutions used to take months to build and sometimes thousands of dollars to develop, but new technologies and approaches have drastically reduced time and cost. Reduced costs and development are two of the reasons driving the growing interest in performance support. However, while interest in PS is growing in many organizations, to many people, actually making it operational in specific contexts remains a challenge, if not a mystery.

Through this interactive session, you will learn ways to operationalize performance support. Ontuitive's performance support system "LearningGuide Manager" is the basis for these demonstrations, serving as a sample technology you can use to develop PS. You'll see live PS development using participant-generated information resulting in a PS prototype demonstration.