How to Get Better Results by Doing LESS Training

Conference Archive

Learning Solutions Conference & Expo 2012 - March 21, 2012

Patti Shank

President
Learning Peaks

Stakeholders often come to us asking for courses, but the courses are either overkill or aren’t what is needed. And sometimes they do need “courses,” but only to check off a box. But in either case, developing courses ties up resources (including learners’ time) that they could use for better purposes. When we are asked to build courses, we have a responsibility to challenge and validate that creating a course is the most effective and efficient approach.

This session provides participants with ways to think about being more efficient when allocating course development resources. You’ll learn what questions to ask to get at whether a course is really needed, and whether more efficient options such as Twitter, discussion forums, PDFs, or other lower-tech options would more efficiently (and more effectively) meet learners’ and stakeholders’ real needs. Participants in this session will learn how training is not always the best option for improving performance, and it introduces some other alternatives along with the scenarios that can be most successfully implemented.

In this session, you will learn:

The questions that you should ask and answer before beginning any learning program
How to determine if a higher- or lower-tech option is more appropriate
When a course or non-course is more appropriate
How to steer stakeholders to more “efficient” options

Audience: Novice-to-intermediate participants should have basic or foundational level of training experience and knowledge.

Handouts

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