Most industries have a segment of immigrant and international employees. They may also have hidden employees with learning disabilities and reading issues. In their audience analysis, corporate trainers and instructional designers may encounter English as a second language (ESL) and low-literacy learner groups for their training programs. Without a background and understanding of these specific issues, you may be creating programs and products that will not meet the learner’s need. Learning to think through the content to better match it to the audience will allow you to create more successful outcomes.

Participants in this session will go through an experiential exercise to better understand the struggles of ESL (or any other second language) and low-literacy learners. You’ll learn the barriers for them in learning, and discuss ways of assisting these learners in meeting the learning objectives of the course. You will also learn how to calculate the reading level of your course content.

In this session, you will learn:

  • To recognize problematic content for second language and reading-challenged adults
  • To create accessible content
  • What barriers second language and reading challenged adults face in a working environment
  • How to calculate reading levels of material

Audience: Those who need to provide technology-based learning for low-literacy learners and/or learners with special needs.