Using AR for Workplace Performance Support

Conference Archive

DevLearn 2019 Conference - October 23, 2019

Jeff Batt

Learning Dojo

Oftentimes we present the learner with content they need to use for a job within the classroom setting. This may work for some, but others may forget what they have learned once they are on the job. Why not access what the learner is seeing in the moment and provide additional context or information that would enable them in the moment? End users may have to wait for a specialized technician, when instead we could use AR tools that could walk users through some initial trouble shooting steps for what they are currently seeing in the moment.

In this session we’ll explore different technologies that can be used to create experiences, and what you would need to know to start developing AR experience that would help performance support. You’ll learn how augmented reality takes the current view of the end user, and adds on additional resources and content. We’ll examine the advantages of AR for performance support—where one can allow the user to walk through content in real time. You also will learn how AR can be used to recognize 3D objects, and can know exactly where to place certain indicators.

In this session, you will learn:

  • AR basics
  • 3D object recognition
  • Apple ARKit
  • Spark AR


Designers, developers, managers, senior leaders (directors, VP, CLO, executive, etc.)  

Technology discussed:

Xcode, Apple ARKit, Spark AR, iOS apps


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