Soft Skills in Virtual Reality: Creating an Inclusive Workplace

Conference Archive

Realities360 2019 Conference - June 25, 2019

Jeff Meador


Dan Schneider

VR Evangelist
HP Americas

HP has been successful in teaching the concepts of an inclusive workplace to its employees. However, after sessions were over much of the feedback centered around how best to put those concepts in action. HP needed a learning solution that reinforced key concepts covered during traditional classroom sessions, and also illustrated practical application of those skills. Because this topic relies heavily on soft skills, HP wanted to prepare employees with practical conversational skills that promote inclusion. HP required a self-contained solution that learners could engage with on their own time. They turned to virtual reality as way to model and simulate office discussions in a way that integrated the classroom lessons into scalable, interactive, and highly-engaging modules.

In this session, you will learn how HP successfully extended its traditional classes on workplace inclusion with interactive learning modules in virtual reality. You'll explore the creative design process behind this training, and see how VR enhances traditional soft skill training. You'll look at how the key interactive elements of this VR training translate to application in the workplace. This presentation will also cover the science behind the feedback approach included in the module, and how you can structure your VR modules to maximize learner retention.

In this session, you will learn:

  • How to use VR as a tool for both passive and active learning
  • How soft skills can be taught, practiced, and developed in VR
  • How to identify and quantify results of VR training
  • Why virtual reality is an effective medium for soft skill development

Technologies that will be discussed:

  • Virtual reality
  • Natural language processing


Managers, senior leaders (directors, VP, CLO, executive, etc.)


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