There’s no question that the use of artificial intelligence (AI) in learning and development is a topic being explored by just about every L&D professional right now. But have you ever wondered how your peers are really using AI every day?
At the 2024 DevLearn Conference & Expo, we asked attendees about their AI use and discovered that it’s being used in a variety of ways:
Writing scripts & code
Some attendees found AI to be a time-saver in writing code for projects that they are working on. Also, they mentioned using AI to write scripts that they’re using to make learning. They admit that slight alterations might need to be made to the code or scripts, but they have still found it to be a time-saver as opposed to starting from scratch.
Having a learning hub or resource portal
Attendees also mentioned using AI to create a learning hub or resource portal that can help their learners find the information they need. One hub was designed to help attendees find the training that they wanted to take, and another was to provide employees with guidance on how to use AI itself.
Evaluating data
One attendee in the healthcare industry has been experimenting with using AI to evaluate outcomes and compare them to public health data. The attendee is using AI search tools to automate the essential task of gathering data needed by the accreditation boards.
Assisting in research
While many attendees mentioned using AI to help them generate or refine ideas, one in particular called AI a free research assistant. The attendee appreciated putting ideas into AI and getting an immediate response about new things to consider rather than having to wait days or weeks to hear back.
Creating content
One attendee mentioned using AI to generate content for courses, including potentially using it for video in courses. In my interview with Diane Elkins, she also mentioned using AI to generate images in seconds.
Not currently using it
If you’re not using AI yet, you’re not alone. Multiple attendees said that their organizations weren’t using AI yet. They were waiting on approval to start using AI, but cited cybersecurity hoops as barriers to getting approval.
See the video responses: