Your Session Schedule

Attendees will engage with a comprehensive Task Matrix, which outlines the values and complexities inherent in human-machine collaboration. Through guided assessments, participants will evaluate the risks and benefits of delegating specific tasks to AI systems, equipping them with the knowledge to make informed decisions.

A central component of the session will demonstrate the transformation of a basic prompt into a sophisticated AI-driven solution. Attendees will witness the progression from prompt chaining to workflow design, automation, and, ultimately, the deployment of a fully functional AI agent. This hands-on experience will empower L&D professionals to apply these principles to real-world organizational challenges.

At the end of this session, participants will be able to:

• Identify and analyze the values and challenges in human-machine collaboration using a Task Matrix framework.
• Assess the risk factors involved in assigning tasks to AI systems and develop strategies for responsible implementation.
• Transform a simple prompt into a scalable AI-driven solution, progressing through prompt chaining, workflow design, automation, and agent deployment.

Please join us for this AI masterclass!

AI isn’t failing your organization—but you could be approaching it wrong. That may sound blunt, but here’s the reality- too many companies treat AI like a shiny new gadget, forcing it into old workflows instead of rethinking how work should be done. The result? Automating inefficiencies instead of unlocking AI’s real potential.

Most AI initiatives fail because leaders wait for a perfect strategy before acting, while AI demands a learn-as-you-go approach. In today’s fast-moving landscape, over-planning leads to inaction.

In this no-fluff session, Josh Penzell, VP of AI Innovation and Solutions at ELB Learning introduces a fresh, agile model for AI adoption—one that prioritizes momentum over rigid playbooks. If you’re waiting for the perfect moment to adopt AI, you’re already behind. This session will help you move fast—without costly missteps.

In this session you’ll learn:

• Why traditional change management fails in the AI era.

• How to “start before you’re ready” without chaos.

• The balance between strategy and structured experimentation.

Industry data reveals that 70% of technical communication leaders already play pivotal roles in generative AI deployments across their fields. These leaders are harnessing generative AI’s capabilities to enhance content generation, quality assurance, and writing assistance. The key lies in aligning your change management processes to integrate generative AI seamlessly into your content strategy.

In this session, you will gain a comprehensive understanding of the impact of generative AI on content strategy, the critical decision points to consider, and the concrete next steps to take. Equip yourself with the knowledge and confidence to harness the full potential of this transformative technology and position your organization for content excellence in the digital age.

Key Takeaways

• Content strategy overview
• Understanding of where generative AI may impact that content strategy
• Identify initial steps in moving forward

Are you curious about generative AI but unsure how to make it work for you? Sometimes, all it takes is a shift in perspective. Join a learning professional who has been in your shoes—navigating the skepticism and real-world challenges of generative AI. In this session, you will gain practical strategies to overcome barriers, boost efficiency, and drive innovation in your L&D initiatives. Whether you’re just starting to explore generative AI or are ready to take the next step, this session will offer valuable insights to help you integrate it into your professional toolkit – enabling you to stay ahead in an ever-evolving technological landscape.

At the end of this session, participants will be able to:

• Identify the common barriers and misconceptions about Generative AI that can create skepticism and learn how to overcome them.
• Explore key moments and experiences that can change your perspective from curiosity to active use of Generative AI.
• Apply practical strategies and best practices for integrating Generative AI into your learning and development initiatives, enhancing your effectiveness and innovation.

AI is transforming the learning and development landscape, promising new efficiencies, personalization, and scalability. But how can you ensure you’re doing the right things, not just the fast ones? Without a strong foundation in evidence-based learning design and delivery, the use of AI risks amplifying ineffective practices rather than improving outcomes. This session will reveal how to build evidence-based learning strategies rooted in neuroscience. You’ll learn how to elevate performance, ensure AI enhances your efforts, and align outcomes with business goals.

Takeaways:

• Elevate learning: deliver brain-friendly, impactful learning experiences.
• Use AI strategically to amplify results.
• Drive real performance gains that you can measure, and the business values

This session explores how to approach generative AI step-by-step to design immersive, escape-room-inspired learning activities. Follow the entire process—from brainstorming ideas with AI, narrowing the focus, and iterating outputs to refining the final product—while keeping your learning objectives front and center. Through practical examples and a live demonstration, you’ll gain the confidence to collaborate with AI tools like ChatGPT to create gamified training activities that foster engagement, critical thinking, and collaboration. This session demystifies AI and puts you in the driver’s seat!

At the end of this session, participants will be able to:

• Identify opportunities to incorporate gamification principles into their learning programs and understand how AI can enhance these efforts.
• Use AI tools to generate and refine interactive elements such as puzzles, branching scenarios, and adaptive storylines.
• Apply strategies for troubleshooting common AI limitations and ensuring outputs are aligned with learning objectives and inclusive for diverse audiences.

LONG

Explore how ChatGPT helps simplify content creation, design gamified scenarios, build assessments, and improve accessibility. Leverage plugins to handle tasks like extracting data, formatting content, and connecting with other tools to streamline your workflow. Whether you’re new to AI or looking to sharpen your existing skills, this session provides tools and strategies to enhance your mobile learning designs and deliver results.

What You’ll Learn:

• Personalized and Interactive Content: Use ChatGPT to create adaptive, interactive, and mobile-friendly learning materials

tailored to diverse learner needs.

• Enhanced Functionality with Plugins: Explore how ChatGPT plugins can assist in tasks such as converting documents into

learning modules, automating accessibility checks, and integrating third-party tools for efficient workflows.

• Dynamic Gamified Experiences: Design engaging gamified learning interactions optimized for mobile devices using ChatGPT

and its plugins.

• Accessibility and Localization: Use AI to improve inclusivity through alt text generation, localization, and plugin-supported

language tools.

• Mobile-Optimized Delivery: Develop assessments, videos, and rich media that maximize impact on mobile platforms.

This session equips L&D practitioners with the necessary knowledge and skills to navigate the evolving landscape of Gen AI during course development. AI-driven content creation is becoming a cornerstone of modern instructional design. L&D professionals must not only recognize this trend but also master the effective application of these tools to remain relevant and impactful in their roles.

The success of GenAI integration hinges on identifying and implementing best practices that enhance educational outcomes and safeguard against pitfalls such as overreliance on AI for tasks requiring critical thinking. The general principles emphasize that AI serves as a tool to support and extend thinking rather than replace it.

Through real-world examples, we will walk through the tasks in the course where the learners used GenAI for content creation. We will discuss the specific rules for each task, including restrictions or requirements for AI use. By integrating guidelines into the program, the course creators maintained the authenticity and rigor of their learning process.

Participants will leave with a comprehensive understanding of the purpose and boundaries of Gen AI tools and the AI–ICE Framework that can be used to assess their and their team’s AI competency.

Learning Objectives

• Comprehend the purpose and parameters of GenAI tool usage in course development
• Identify the nuanced yet irreplaceable role of human insight in instruction
• Discuss guidelines created to foster the concept that AI is a tool to support and extend thinking rather than replace it.