Nicki Atkinson is passionate about successful learning experiences that drive organizational results and learner engagement. Her ideal learning experience is one where learners feel safe, supported, inspired, and empowered. Nicki’s learning and development career spans 18 years and has included instructional designer, eLearning developer, program delivery manager, and learning strategist. She partners with leadership across ServiceNow, where she is a learning program manager, to develop a comprehensive strategy to develop the motivation, knowledge, and competencies that ServiceNow customers, partners, and internal learners require to achieve business outcomes.