Louis van Cuijk, the principal expert in learning at Ordina Visionworks Change & Learning, is the driving force behind the Ordina Learning Solution: a performance-oriented approach to user adoption and training for IT implementations. Louis worked for the past 20 years in training and IT implementation, first at PAT Learning Solutions, a leading provider of blended learning platforms for the healthcare industry in the Netherlands, and for the past four years at Ordina, Holland’s largest independent provider of ICT solutions and consultancy. At Ordina Visonworks he incorporated blended learning and performance support in the IT implementation approach.