301 Developing Informal Learning Content for Retail Organizations
2:30 PM - 3:30 PM Tuesday, March 27
Salon 16
Learning content is often walled off from other categories of content developed in the enterprise. Learning content is often considered inappropriate for audiences outside the organization because it’s designed to talk to employees and has a tone (and, most often, a quality level) that is not appropriate for consumer communication. Due to this attitude, loads of quality content is wasted that could have an impact on the organizational bottom line.
In this session, you’ll take a look at an approach for multi-purposing internal learning content in a way that communicates well not just with internal stakeholders, but also external consumer audiences. This content creation strategy will allow you to develop a library of content that can turn internal educational content into external marketing, saving your organization development time and costs while also helping your employees and consumers become experts in your products and services. You’ll find out how to create informal learning that works for educating both your consumers and internal audiences, and how to get internal stakeholders on board with this approach.
In this session, you will learn:
- How to create informal learning that works for consumer and internal audiences
- How and when to use video for informal learning content
- How to appropriately brand informal learning for external use
- About the quality standards that outside audiences expect
- How to use product reviews profitably
- When NOT to use informal learning as a marketing tool
- How to communicate the value of informal learning to internal stakeholders
Audience:
Intermediate to advanced designers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Blogs and blogging, digital magazines, YouTube, Roku, and Apple TV.
Mark Lassoff
Founder
Dollar Design School
Over two million people have learned coding and design from Mark Lassoff. Mark and his company are pioneers in new media learning, having created the first streaming media network dedicated to learning workforce and career skills. They produce broadcast-quality learning content that focuses on digital skills such as design, coding, and digital productivity. Mark is an in-demand speaker and has traveled the world to teach. He was named to the 40 under 40 in both Austin, Texas, and Hartford, CT. In 2017, Mark was awarded the prestigious Learning Guild Guild Master Award.
302 Evaluation for the Real World
2:30 PM - 3:30 PM Tuesday, March 27
Junior Ballroom F
You’ve spent lots of time and money on your most recent L&D project. Now executives want to know: “Was it effective? What’s the ROI?” Do you know how to answer? If the answer is “no,” you’re not alone. One of the things many instructional designers struggle with is the dreaded evaluation. Even those who know the theory inside and out often struggle to put it into place.
Kirkpatrick’s model is great from an academic perspective, but the reality is that it’s challenging to implement in today’s fast-paced, deadline- and results-driven world. In this session, you will learn practical strategies for integrating evaluation into your projects from the very beginning. Evaluation is not a “one size fits all” process. You use different approaches to create different learning experiences, whether they’re instructor-led training, eLearning, social learning, VR, or blended curricula. In this session, you will learn to tailor your evaluation approach to your training project.
In this session, you will learn:
- Best practices for evaluation in a corporate environment
- How to set expectations with stakeholders
- What executives care about and what they don’t
- Tips for evaluating different types of training
- How to customize your evaluation plan to your project
Audience:
Novice to advanced designers, developers, and managers.
Dan Myers
Senior Manager of Staff Training
The Cheesecake Factory
Dan Myers is a senior manager of staff training for The Cheesecake Factory. Dan has more than 15 years of experience in all phases of learning and development, including managing the learning function, instructional design, multimedia development, and LMS administration. He brings many years of experience working with executive stakeholders to develop training programs that get results.
303 Starting with Empathy
2:30 PM - 3:30 PM Tuesday, March 27
Salon 9
Every session and course you build is intended to improve people’s work performance in some way. So, before jumping into building the content, it is vital to find ways of seeing things from the learning audience’s point of view. Doing this well improves their learning experience, ensuring they get the right content and just what they need.
Empathy is the ability to understand and share the feelings of others. During this session, you’ll explore ways of using empathy to see things from the learners’ points of view—and how to use that insight to craft better learning experiences. You’ll explore techniques and determine ways of answering important questions about your learning audience. For example: What do the learners already know? How do they feel about having to complete the content? Are they clear about the way they’ll use the content in their work?
In this session, you will learn:
- About the importance of beginning with empathy
- How to ask better questions to get better answers
- How application of real-world experience improves the learning experience
- How an empathy-centered approach can raise the level of learning retention
Audience:
Novice to intermediate designers, developers, and managers.
Dawn Mahoney
Owner
Learning In the White Space
Dawn J. Mahoney CPTD is a talent development professional who is passionate about developing people through better learning content, better learning strategy, and better dialog. In 2015, Dawn founded Learning In the White Space, a boutique consultancy devoted to planning a learning strategy and bringing it to life. Dawn writes the "Last Word" column in Training Magazine and is the author of Lean Learning Using the ADDIE Model.
304 So, You’ve Decided to Use Scrum. Now What?
2:30 PM - 3:30 PM Tuesday, March 27
Salon 7
Scrum has quickly become a preferred methodology for developing educational content in a fast-paced world. But how do you take those agile concepts and apply them to an existing development team deeply rooted in linear processes? MedStar Health had a patient education video production team that was buried under projects. They needed to implement Scrum, and fast, but quickly found that the out-of-the-box process needed some customization.
In this case study session, explore how the production team from MedStar Health’s Simulation, Training, and Education Lab (SiTEL) made Scrum work across multiple linear video projects. Find out what blended well with the existing waterfall framework, what didn’t, and how the solution was customized to fit the team’s needs. You’ll learn how a staged, slow agile release process can facilitate acceptance and support. Learn about the video production life cycle and how to identify natural breaking points within a linear project to facilitate floating project tasks. You’ll learn the basics of managing multi-project sprint backlogs, stickies, and Scrum boards.
In this session, you will learn:
- What the video production project life cycle is, and how to break up linear phases to fit within the incremental nature of a Scrum framework
- How to manage multiple linear projects by finding natural breaking points and floating project tasks
- How to adapt the Scrum board, stickies, and backlogs to support multiple video projects
- How to introduce and pilot Scrum using a slow rollout to maximize team member support
Audience:
Novice to intermediate designers, developers, project managers, and managers.
Hilda Demarino
Project Manager
MedStar Health
Hilda Demarino is a senior certified project manager professional and Scrum master for the Patient Education Group of MedStar Health, SiTEL Division. She has leveraged nearly 10 years of designer experience coupled with her project management skills to produce state-of-the-art healthcare education with advanced technologies. She recently led a multimedia production team to create over 100 pieces of patient education video content using the Scrum framework. In 2014, Hilda led her team to a first-place win in the Mobile Solution category at The eLearning Guild’s DevLearn DemoFest.
305 Adopting the Performance Support Mindset
2:30 PM - 3:30 PM Tuesday, March 27
Salon 17
The time was right for The Predictive Index to adopt a performance support mindset. The only problem was, they hadn’t done it before! In spite of the challenges posed by an agile software environment, over 20 languages, and no hint of which tool set to choose, performance support is now alive and well and growing in its adoption around the globe throughout the PI Network. So how did they accomplish this?
In this case study session, you will learn some practical “how-to” advice on adopting a performance support mindset from a small team of two who started from scratch. You’ll gain some insights into not only what worked but what didn’t work, so you can avoid making the same mistakes. You’ll learn about their processes and tools and find out how they implemented performance support in a company that had never even heard of it before.
In this session, you will learn:
- What business challenges performance support can help solve
- What considerations might impact a performance support adoption
- How to implement performance support in your organization
- How to integrate a variety of high-performing tools into your workflow
Audience:
Novice to intermediate designers, developers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Pendo, Salesforce, and Drupal.
Roberta Dombrowski
Experience Design and Strategy Director
Year Up
Roberta Dombrowski is a passionate product experience leader with a focus on building products and experiences for the way people learn and work. Over the years, she’s been fortunate to build experiences for communities of learners, educators, managers, and employees. She is currently the experience design and strategy director at Year Up and is an adjunct professor at Boise State University.
306 Enabling the Deskless Retail Workforce
2:30 PM - 3:30 PM Tuesday, March 27
Salon 18
Sales. Complaints. Stocking. Theft. These issues dominate the retail day-to-day, leaving little time for development. Distributed stores, varying experience levels, and the growing complexity of omnichannel are making it more difficult for L&D to support retail employees. Although this audience is underserved by L&D, they are at great risk for injury, they interact with customers, and they have the power to make or break your business—one decision at a time.
This session will explore the reality of the retail workplace and determine why traditional learning approaches continue to fall short. You will learn about the differentiating role deskless employees will play as the retail business continues to experience seismic disruption. L&D professionals will craft the modern retail learning and performance experience by reimagining L&D tactics to better fit into the day-to-day. You’ll hear stories of emerging retailers that have evolved their learning ecosystems to better support the needs of the deskless worker. The session will demonstrate how a renewed focus on learning can drive measurable business outcomes through an evolved customer experience.
In this session, you will learn:
- Assess the day-to-day performance reality of the retail worker
- Apply modern learning principles and tactics to support the deskless worker
- Enable frontline managers to improve continued learning and coaching experiences
- Foster organizational agility through a reimagined approach to workplace learning
Audience:
Intermediate to advanced designers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Knowledge sharing platforms, microlearning platforms, mobile devices, and POS devices.
JD Dillon
Chief Learning Architect
Axonify
JD Dillon became a learning and enablement expert over two decades working in operations and talent development with dynamic organizations including Disney, Kaplan, and AMC. A respected author and speaker in the workplace learning community, JD continues to apply his passion for helping people around the world do their best work every day in his role as Axonify's chief learning architect. JD is also the founder of LearnGeek, a workplace learning insights and advisory group.
307 Evaluative Inquiry as a Catalyst for Learning and Change
2:30 PM - 3:30 PM Tuesday, March 27
Salon 14
Many learning and development professionals are shifting away from an overreliance on outcome-based evaluation models, such as the Kirkpatrick evaluation model, in favor of advanced evaluation models that drive actual use of findings and organizational learning. If you’re in the beginning stages of this transition, though, you may be wondering what other approaches are out there and how best to translate them from theory to practical use.
This session will share results from a recent case study that explored the use of one advanced evaluation model, evaluative inquiry (Preskill and Torres, 1999), within one department in a corporation. You’ll learn about the guiding principles, procedural guidelines, lessons learned, and recommendations throughout the planning, implementation, and evaluation process. This session will provide you with the resources and practical advice you’ll need to communicate, justify the use of, and apply the evaluative inquiry model within your organization.
In this session, you will learn:
- About the guiding principles of evaluative inquiry
- About the procedural guidelines of evaluative inquiry
- Lessons from applying evaluative inquiry in the field
- Tips on how to apply evaluative inquiry in your organization
- How to plan and implement evaluative inquiry
- About evaluative inquiry high-level processes
Audience:
Intermediate to advanced designers, developers, and managers.
Marie Paydon
Clinical Training Manager
AbbVie
Marie Paydon is a clinical training manager with AbbVie. She is a learning and development professional with extensive experience and passion around creating and elevating methods for organizational learning.
Marlies De Kluyver
Sr. Learning Excellence Manager, Global Learning
Abbvie
Marlies De Kluyver is a senior learning excellence manager of global learning for AbbVie, and a passionate learning professional who is inspired to improve the learner experience. She started her career as a digital developer and joined the Illinois Institute of Art to teach a new certificate program for adult learners. She collaborated with the school to redesign the program and develop four additional programs that launched across all sister schools in the US. Marlies also worked for Motorola as a media developer. At AbbVie, she has grown from the development side into supporting brands, global learning managers, and partners in driving learning excellence.
308 Tips for Building Accessible Courses in Storyline
2:30 PM - 3:30 PM Tuesday, March 27
Salon 5
Enabling course accessibility is a common task for developers, but it also creates many questions. What makes a course accessible? How can you use Storyline to make courses accessible to a variety of audiences? What are some best practices when planning and developing WCAG or 508-compliant courses? How can you test courses to ensure accessibility?
In this session, you will learn what “accessibility” means for eLearning, and how you can utilize tools within Storyline to make your eLearning courses accessible. You will explore the idea of user experience and how to optimize accessibility that will not only open your courses to a wider audience but also maintain the style and interactivity that are possible in Storyline. Finally, you will examine tools, resources, and best practices for testing your eLearning modules for accessibility.
In this session, you will learn:
- What “accessibility” means
- How to determine which Storyline tools to use for compliant eLearning courses
- How to increase accessibility without decreasing functionality
- About tools and resources that will aid in development and testing of accessible eLearning courses
- How to test your eLearning to ensure compliance
Audience:
Novice to intermediate designers and developers with a basic understanding of Storyline.
Technology discussed in this session:
Articulate Storyline 360.
Stefanie Lawless
VP Training
Yukon Learning
Stefanie Lawless is the vice president of training at Yukon Learning, where she manages the design and development of customizable off-the-shelf courseware in Rapid Course and provides virtual training for the Articulate suite of tools. She has spent more than 10 years training people on software products and policies, as well as developing eLearning content and custom courseware for organizations worldwide. Stefanie holds a BS in information technology and an MBA from Western Governor's University.
309 Dynamic Video Interactions for Increased Engagement
2:30 PM - 3:30 PM Tuesday, March 27
Junior Ballroom G
Over the last decade, instructional designers have become more and more reliant on eLearning courses to deliver content. Unfortunately, traditional eLearning courses don’t always effectively engage and excite the end user. The result is learner apathy and exhaustion, poor knowledge retention, and high training attrition rates.
In this session, you’ll learn how a combination of animated video production, digital storytelling, and eLearning interactions can help you create dynamic, engaging training that your learners will want to take. You will walk away understanding how to leverage the key elements of stories and non-linear assessments to captivate your learners. Most importantly, you will learn how to design training that lets you accurately track and identify where your learners are having the most success and where there are opportunities to provide additional support.
In this session, you will learn:
- How to create engaging training by combining video elements with traditional eLearning activities
- The best way to design a course so that you can use data to support the ongoing needs of your learners
- How to leverage the features of eLearning creation tools to get the most out of the learning experience
- Best practices of digital storytelling in an eLearning course
- Tips and tricks for rapid development of multimedia courses
Audience:
Intermediate to advanced designers, developers, and managers. Attendees should have a familiarity with Storyline (or other eLearning creation tool) and a basic understanding of triggers and variables.
Technology discussed in this session:
Articulate Storyline and GoAnimate.
310 Gamification vs. Serious Games: Differences and Similarities for L&D
2:30 PM - 3:30 PM Tuesday, March 27
Salon 2
Gamification and game-based learning are both buzzwords in the education and training industry. Although both are innovative ways to train your learners, they cannot be used interchangeably. While both relate to education, how they do so varies considerably. Organizations are warming up to the idea of using gamification and serious games to train their employees. However, many organizations are still unsure of the benefits of gamifying their training needs.
This session will examine the benefits and best practices, along with the contrasts between serious games and gamification of learning. Every organization has its own unique learning needs, and just because it is cool to gamify does not mean you should do so in every situation. In this session, you will explore the approaches to using gamification and the aspects of gamification and serious games that make people want to play. You will also use examples and case studies to discuss similarities and contrast differences between gamification and serious games.
In this session, you will learn:
- About best practices to ensure a successful understanding of gamification
- About first steps you can take into the gamification realm
- What to look for when implementing gamification into your learning
- What learning means in a serious game
- How to nurture a serious game
- How to evaluate a serious game
- When to implement serious games—and when not to
Audience:
Novice to advanced designers, developers, project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).
Technology discussed in this session:
Whiteboard and HDMI projector.
Andrew Hughes
President
Designing Digitally, Inc.
Andrew Hughes is the president of Designing Digitally, Inc. and has over a decade in the strategical planning and development of enterprise custom gamified learning solutions for government and Fortune 500 clients. Andrew is also a professor at the University of Cincinnati and prior to this was a contractor for the US Department of Education, Ohio Board of Regents, and General Electric. Andrew oversees a team of 30 employees and is focused on ensuring the clients’ challenges are met with engaging, educational, and entertaining learning experiences.
311 How to Choose the Wrong LMS
2:30 PM - 3:30 PM Tuesday, March 27
Salon 15
Selecting the wrong LMS can lead to years of frustration – missing features, bad support and bad contracts can be maddening. So how can you avoid picking the wrong LMS? Problems with RFP’s, being too trusting in marketing slogans, sticking to selection rules rather than product fit, and weak negotiation tactics are just a few of the stumbling blocks you’ll want to consider in detail, and be prepared to avoid.
In this session you’ll discover what actions can lead you to choose the wrong LMS and how to avoid them in the future. Jake White is an industry veteran, and has been through the LMS purchase process many times. He'll share the pitfalls you should avoid, as well as practical insights for choosing the right LMS for you. Learn to fix the flaws in your selection process, and leave this session with renewed hope (and tactics) for finding the right LMS for your organization.
In this session, you will learn: (list at least 4 audience takeaways)
- The importance of the right fit
- Common mistakes to avoid in the selection process
- A practical process for choosing a winning solution
- Industry insights and how to ensure a successful relationship with your vendor
Technology discussed in this session:
Learning management systems
Jake White
CEO/Founder
Torch LMS
Jake White spent 10 years directing learning, including the use of multiple LMSs. Since 2010, he has served as the CEO/Founder of Torch LMS. He brings unique insights to this subject, having experienced LMS purchasing as a buyer and an LMS provider. He is a Certified Professional in Learning and Performance (CPLP), accredited through the Association for Talent Development.
312 Reaching More Learners with Virtual Instructor-Led Training
2:30 PM - 3:30 PM Tuesday, March 27
Salon 3
Due to cost and time constraints, only a small percentage of John Deere’s dealer technicians had the opportunity to attend offsite instructor-led training. The company needed to reach more technicians with training that would go beyond what asynchronous training could provide in a format that could be taken with just a computer and internet connection. The training needed to be globally accessible, highly engaging, and encourage the development of strong diagnostic skills.
In this case study session, find out how John Deere adapted its diagnostic engine training from face-to-face to a virtual instructor-led format capable of reaching students in their homes and at their places of work. You will hear about the initial goals, the hurdles that had to be overcome, and the processes and technologies that were implemented, and you’ll see examples of the final product. You will learn about what worked well—and what didn’t. You will have the opportunity to ask questions and discuss how the techniques John Deere used might be implemented in your situation.
In this session, you will learn:
- About the business case for moving from face-to-face to virtual instructor-led classes
- About the hurdles John Deere encountered in developing effective online synchronous training and how they were overcome
- What processes and techniques are most effective in developing virtual instructor-led classes
- What technologies John Deere is using in its virtual instructor-led classes
Audience:
Novice to intermediate designers, developers, and managers.
Technology discussed in this session:
Adobe Connect; various technologies used to set up and operate a video studio (tricaster, handheld and PTZ video cameras, lighting and audio equipment); and internet bandwidth requirements.
Stephen Acheson
Senior Instructional Designer
John Deere
Stephen Acheson is a senior instructional designer with the John Deere Power Systems Worldwide Training Department. In this position, he works with diverse teams to design and develop training modules for a worldwide audience. Steve has led several cross-divisional teams designing and developing company-wide training on a wide range of subjects, including a recent two-year overhaul of the complete technical engine curriculum. Steve received his BA in education from Warner University and his MA in performance and training from the University of Northern Iowa. He has over 36 years of experience in the field of education and training.
Lisa Wahl
Project Manager
John Deere
Lisa Wahl is a Project Manager with the John Deere Power Systems Worldwide Training Department. In this position she works closely with the development team to connect content and users with the LMS as well as the development of communication and marketing for JDPS training curriculum. Lisa works with multiple cross-divisional teams to ensure alignment across the enterprise in regard to training content accessibility, user experience and communication. Lisa is currently pursuing her degree in Communication from the University of Norther Iowa.
313 BYOD: Dial Up the Creativity in Your Storyline Game Interactions
2:30 PM - 3:30 PM Tuesday, March 27
Salon 13
Gamifying your courses can be a real creative challenge. However, it becomes a little easier when you can add familiar game elements to your web-based courses like timers, health meters, progress trackers, navigation joysticks, etc. The good news is that Articulate Storyline 3 and 360 make it easy to create all of these things by leveraging the new dial interactive object functionality.
In this hands-on session, you will create timers, meters, and virtual joysticks in Storyline 3 or 360 using the built-in dials feature. You will experience the ease with which you can build these items and explore different ways to utilize these objects in your gamified learning projects. You will leave the session with a few new tools under your belt, and a renewed commitment to explore and invent creative uses for other Storyline standard tools and functionality.
In this session, you will learn:
- How to use the Storyline dial interactive object to create interactive objects that are not dials
- How to make them functional with variables and triggers
- How to effectively incorporate the objects you’ve created into your gamified courses
- Best practices for game elements, as shared by the instructor and other participants
Audience:
Intermediate to advanced designers and developers. This course targets Storyline users looking for creative ways to add game elements to their projects. Participants should have a basic knowledge of Storyline 3/360, as well as some understanding of triggers and variables. Some knowledge of creating graphics is helpful but not required.
Technology discussed in this session:
Articulate Storyline 3/360: dials, variables, and triggers. JavaScript will be discussed lightly, but no knowledge of JavaScript is required.
Participant technology requirements:
Laptop running either Storyline 3 or 360 (trial version is OK).
Owen Holt
Sr. Manager, Training & Knowledge Management
Q2
Owen Holt is a manager of talent development with Lithium Technologies. He has over 25 years of experience in the learning and development field, including 12 years managing training development and delivery for global audiences. His experience also includes developing training as a profit center for two startup software companies, and consulting with a sales organization to improve its sales culture through revitalized training solutions.
314 BYOD: Creating Microlearning Videos with PowerPoint
2:30 PM - 3:30 PM Tuesday, March 27
Salon 11
Delivering short bursts of lessons over time is a solid approach for helping people learn and retain information, and one great approach for this kind of training is microlearning video. If you’re not producing one- to three-minute videos for your audience, it’s time to start. It’s not expensive, and you probably already have the tool you need on your computer: Microsoft PowerPoint. If you can create slides in PowerPoint, you can create microlearning videos, too.
In this BYOD session, you’ll learn how to produce a short, animated microlearning video in PowerPoint at no cost. Starting with a storyboard, script, and prepared slides, you’ll learn how to animate text and characters so they appear, dance across the screen, and disappear on cue. You’ll break your video into scenes by applying the best slide transitions. And you’ll give it a professional touch with your own voice-over narration and royalty-free background music. With a few more clicks, you’ll have a professional-looking video that you can share on Facebook, post to YouTube, or host on your LMS.
In this session, you will learn:
- How to apply animations and motion paths to slide objects like text and characters
- How to use the animation pane to manage multiple objects on a slide
- How to use timing settings to make objects enter, move, and exit on cue
- How to apply slide transitions and timings to separate scenes
- How to add background music and your own voice-over narration
- How to export and save your video in various sizes for different purposes
Audience:
Novice to intermediate designers and developers.
Technology discussed in this session:
Microsoft PowerPoint 2016 and MP4 video.
Participant technology requirements:
A laptop running PowerPoint 2016 (most features work in PowerPoint 2010-2016) with a mouse, built-in microphone, and speakers. Participants will need to load a sample PowerPoint file and a music file.
Daniel Jones
Modern Workplace Learning Evangelist
Daniel Jones is a modern workplace learning evangelist and an experienced learning and development manager, engaging classroom trainer, and captivating webinar host. He holds an MBA from the Thunderbird School of Global Management, a BA in international business and French from Grove City College, and continuing education certificates in training and human resources development and technical communications from the University of California. A dual US-Swiss citizen, Dan speaks German and French in addition to his native English.
315 BYOD: Low-Cost, High-Impact AR Experiences
2:30 PM - 3:30 PM Tuesday, March 27
Salon 1
Augmented reality (AR) allows you to create an immersive experience for learners. AR combines the web, images, sound, movies, games, search engines, databases, and social media and explodes them across the physical world, revealing invisible stories around product, process, and operation. But what makes a compelling AR experience that makes learning stick, and how can you get started?
In this hands-on session, participants will work together to design and create a low-cost AR learner experience that packs a punch, while discovering which AR experiences work across different learning solutions. You will also explore several AR authoring tools to identify limitations and how to design around them. You’ll discover the wide range of options for designing AR learning experiences and find out just how easy it can be to get started on developing your own.
In this session, you will learn:
- About the functions and limitations of current AR authoring tools
- How to prepare an AR experience design plan
- Which AR experiences create sticky learning
- How to test a sample of current AR viewers
- Best practices of mobile AR experience design
Audience:
Novice to intermediate designers, developers, and managers.
Technology discussed in this session:
Layar, Zappar, cloud storage, and AR mobile apps.
Participant technology requirements:
A laptop and a smartphone or tablet.
Ann Rollins
VP, Custom Solutions and Chief Solutions Architect
The Ken Blanchard Companies
Ann Rollins is a modern learning champion with nearly 30 years of industry experience helping form and execute learning and leadership development strategy for Fortune and Global 500 companies. Unintimidated by global scale, she always has her eyes on the technology horizon and helps clients consider how the technology in our hands outside of work today may have a place inside the learning ecosystem tomorrow. She takes a practical, design thinking approach to support clients as they transform what leadership development (and learning in general) happens in their organizations, and help drive plans to innovate to prepare for what's next.
Myra Roldan
Program Manager, Technical Curriculum
Amazon Web Services
Myra is an L&D thought leader who brings a unique mix of technical, business, and adult education expertise to the game. She is a TEDx speaker, author, and technical designer who has won awards for her learning designs. Her superpower is her natural ability to make complex technical subjects easy to understand by breaking them down in a way that makes it easy to consume and move forward with action. She strives to evoke transformation by doing her part to decolonize technology. Myra works at Amazon and she has earned a Bachelor of Computer Science, MSEd, and an MBA.